Hotel facilities include a safe-deposit box, luggage storage and a currency exchange. As part of the in-house services, visitors can get connected with the computers available for use. The staff will happily recommend local restaurants and attractions.

The rooms at the Best Western Las Mercedes Leon offer cable / satellite channels, a safe and a plasma TV. Families can rest assured there is enough room for them to spread out in the large family-friendly rooms.

The multilingual staff at the hotel will make sure your stay is enjoyable. Guests can find a bank within the hotel building.